Refund Policy

Refund Policy

  1. Eligibility for Refund: Refunds are available only for orders canceled within 2 hours of placement.
  2. Non-Delivery Refund: Full refund will be issued if delivery fails due to our error.
  3. Quality Issues: Refunds or replacements are offered for food quality complaints reported within 1 hour of delivery.
  4. Partial Refunds: Partial refunds may apply for partial order issues, subject to review.
  5. Processing Time: Refunds are processed within 7-10 business days after approval.
  6. Non-Refundable Items: Custom orders or perishable goods are non-refundable.
  7. Refund Method: Refunds will be credited to the original payment method.
  8. Dispute Resolution: Any refund disputes will be handled by our customer support team.
  9. Cancellation Fees: A 10% cancellation fee may apply for orders canceled after the free cancellation period.
  10. Policy Changes: This Refund Policy may be updated, and changes will be posted on this page.